$0 Call Out Fee*
Fast 60 Mins Response
We are right by your side with our 24/7 emergency service
Waking up first thing in the morning to cold shower is never pleasant! Luckily the team at Purified Plumbing offer a 24hr emergency service for hot water heaters, from an electric storage tank system to an instantaneous gas hot water, we can do it all and quickly!
We have recognised approval and registration to service these systems with over 18 years of experience with new installations and repairs.
Purified Plumbing will exceed your expectations in every area !
Experienced plumbers & fully licensed
Fast response & fix it right the first time
Contact anytime for plumbing emergency
Terence Micó2024-09-27 Very professional plumbers who arrived on time and got the job done quickly. We highly recommend Purified Plumbing. Raj G2024-09-27 Ben and his team did a great job. Thanks Ban for your quick response. Appreciate your help. Ahsan Isar2024-09-13 We had a blocked drain. Dave was prompt and professional. Came bright and early to get the job done. :) Kaylene Grieve2024-08-30 Ben and his team are good at what they do. They know plumbing inside out! They are prompt, friendly and explain the problem clearly and offer options on how to fix things. Their pricing is fair and service is great. Alison Hanlon2024-08-30 Purified Plumbing responded quickly to our plumbing emergency and all work delivered professionally and with warranties. Would highly recommend and will use this company again. mark li2024-08-17 Ben is very professional and fixed my inground water pipes with no hassle at all Greg Ferguson2024-08-10 Ben and Dave have done a lot of plumbing work for me over the years - I’ve got to say they have carried out every job in a timely and high quality manner. They are both easy to deal with and I have no hesitation in recommending Purified for any of your plumbing needs be it large or small. H L2024-08-02 We had a problem with our toilet and Ben was able to see to the problem the next day. It was fixed shortly after. He told us what the problem was and getting it fixed and paid was very efficient. Very happy with the service and will definitely call again if we have another plumbing issue. Melinda Goodrich2024-07-22 We used to have the best plumber, but then he had a "tree change" (we so miss him). Over the weekend we had a blocked sink, which we cleared with draino .. which then flooded the laundry - because, actually, the blockage was below the laundry ... soooooooo, after remembering that friends had used Purified Plumbing for literally decades, we reached out via text and Ben responded straight away. Dave rocked up, diagnosed and then fixed the problem. I was expecting the cost of the service to be way more, and was beyond pleasantly surprised. Everything our long time friends had said about Ben & Purified Plumbing was true - he and his team are awesome. And he will be our first call, should we need any help with plumbing at all. Kirstie Wallace2024-07-22 Ben and his team at Purified Plumbing have been the best plumbers I have used in years. The reason being is they solved a couple of problems other plumbers couldn't address and did so very fast. I have found them to be prompt, efficient and cost competitive. Highly recommended.
Receive a 5 percent discount on any job completed by us when you book online!
(Capped at $100)
If you're without hot water, you definitely have a problem, which is usually the result of no energy supply. Ensure you have a reliable supply of gas or the electricity is indeed on. If there is no issue with your energy, it could otherwise be an ignition or heating element issue.
Are you without hot water? No worries, first turn your heater off. The follow these steps:
If these steps don't work, contact our experienced technicians.
There are many reasons that hot water stops working, some of them being:
If you're experiencing problems, check the circuit breaker at your service panel and turn it on if there has been an issue.
Water heater types can be determined by fuel types - gas and electricity, and functionality. The two standard types available are tankless and standard tanks.
Each water tank has its advantages, and it is a matter of looking at each and deciding what best suits your lifestyle.
Water heaters with a tank are cheaper to install; however, tankless systems, while more expensive at installation and repair, are energy efficient and use less energy.
Essentially, while you save money at the outset of a tank system, tankless may save you more money long term. Traditionally, large homes fair well with a tank heater; however, as technologies have advanced, tankless options are just as capable of heating larger spaces.
Water heaters with a tank should be replaced within ten to fifteen years of use; however, every twenty years is adequate for a tankless option.
A serial number imprinted on your The age of your water heater identifies how old your unit is. Otherwise, you will experience strange smells and noises, increased energy bills, uneven temperature, or water flow.
A buildup of sediment in a tank heater is a known fast way to age your heating. We recommend flushing the tank at least once each year to keep it in good order.
Along with calling a professional to upkeep your system for maintenance and repairs, use water treatment and replace the anode rod to reduce any buildup or rust.
As a water heater ages, a buildup of sediment is more likely and needs to be removed regularly, so a barrier isn't created between the water and burner. This type of issue reduces the performance of the water heater and affects the efficiency of fuel.
The lack of hot water can be 'boiled' down to two main reasons, neither requiring you to replace the whole unit.
It could be the thermostat malfunctioning or a heating element not working correctly. For either of these issues, replacing the part is sufficient.
Sometimes, a dip tube will break, which means cold and hot water mix together inside the tank.
Overtime your hot water heater will eventually begin to rust out, usually when this begins to occur you will start to notice a tiny bit of brown water coming through your hot water taps, this is the rust sitting on the bottom of the hot water heater seeping through and into your water supply.